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Professional Experience

DevOps and Site Reliability Engineer​

CraftSchoolship · San Jose, Remote · Oct 2023 - Present

Key Highlights
  • Cut AWS spend by 45% by applying FinOps practices including, rightsizing, cleanup, and usage reviews
  • Reduced MTTR by 50% with Grafana, Prometheus, Loki, runbooks, and on-call routing
  • Built a GitOps deployment platform for 20+ customer apps across 3 AWS regions
  • Automated 70% of recurring operations with Python, Shell scripts, and GitHub Actions
  • Developed a live quiz platform handling thousands of concurrent players.
View all responsibilities
  • Cut AWS spend 45% through FinOps rightsizing, resource cleanup, and usage reviews.
  • Built multi-region AWS infrastructure with Terraform and CloudFormation, provisioning EKS clusters (IAM, networking, storage, Kubernetes add-ons) in under 10 minutes.
  • Implemented CI/CD pipelines for web and mobile apps (lint, test, image build, deploy in under 5 minutes) and automated 70% of recurring operations with Python, shell scripts, and cron.
  • Developed a GitOps deployment platform for 20+ customer apps across 3 AWS regions using GitHub Actions, Helm, Argo CD, React, and YAML config.
  • Reduced MTTR 50% by building a full observability stack (Prometheus, Loki, Grafana, Jaeger, Istio/Kiali) with external HTTPS probes and a runbook on every alert.
  • Centralized authentication with Keycloak and administered AWS IAM, cutting employee onboarding time 70%.
  • Tuned PostgreSQL clusters to lower resource use 35% and automated backup/restore for Kubernetes resources and EBS/EFS volumes.
  • Developed and operated backend APIs in Python and Go for payments, user management, analytics, and AI integrations, including a live quiz platform handling thousands of concurrent players across sticky-routed WebSocket containers.
  • Built an auto-scaling, multi-AZ BigBlueButton video platform on AWS; a custom AMI cut instance launch from 11 minutes to 3, with scale-in protection for active meetings.

Software Developer Intern​

Box2Home · Sousse, Hybrid · Feb 2023 - June 2023

Key Highlights
  • Built an internal data platform that replaced a paid third-party tool
  • Exposed 100+ SQL tables through NestJS, React, Prisma, and role-based access
View all responsibilities
  • Built an internal platform (NestJS, React, Prisma, Material UI) that let developers browse and query data for debugging without connecting to the database directly or writing SQL, replacing a paid third-party tool.
  • Exposed 100+ production tables through a role-based web interface.
  • Added an audit trail logging every query and data operation with user and timestamp.
  • Deployed the frontend and backend with Docker on AWS ECS, with logs in CloudWatch.

IT Operations Intern​

DRÄXLMAIER Group · Sousse, On-site · Sept 2022 - Oct 2022

Key Highlights
  • Built a Python CLI for switch diagnostics and Excel reporting
  • Supported IT asset setup, activation, and warehouse interventions
View all responsibilities
  • Built a Python CLI that pulls data from HP network switches and exports Excel reports for local network troubleshooting.
  • Supported warehouse interventions, including IT asset setup and activation across sites.
  • Installed network cabling and managed IT assets.