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Professional Experience

DevOps and Site Reliability Engineer​

CraftSchoolship · San Jose, Remote · Oct 2023 - Present

Highlights
  • Cut AWS spend 45% through FinOps analysis, rightsizing, cleanup of idle resources, and replacing Cluster Autoscaler with Karpenter
  • Reduced MTTR with an observability stack on Prometheus, Loki, Grafana, Jaeger, and Kiali, plus synthetic monitoring, an on-call rotation in Grafana OnCall, and a runbook on every alert. Cut alert volume 60% by rebuilding thresholds from past incidents, and moved Loki's storage to S3 for cheaper log retention
  • Built a self-service GitOps deployment platform on ArgoCD, Helm, and GitHub Actions that deploys 20+ customer apps in 3 minutes instead of 15, with automatic rollback
  • Led development of a live quiz platform on Kubernetes and built its Go and Python backends for live games, accounts, payments, and analytics. Load-tested it with k6 to 30,000 concurrent players and halved its AWS cost at that scale by compressing game state
  • Wrote modular Terraform and CloudFormation that stand up EKS clusters in 3 AWS regions in under 15 minutes, and migrated workloads between AWS accounts without downtime
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  • Maintained multi-tenant Kubernetes clusters with Istio mTLS and automated backups of cluster objects and EBS/EFS volumes. Fixed recurring ArgoCD reconciliation and pod-eviction failures, and right-sized HA PostgreSQL (Patroni) to use 35% fewer resources.
  • Built CI/CD pipelines for web, mobile, and serverless apps that test, build, and deploy in under 5 minutes, with pull request previews, production approval gates, and GDPR data-residency checks. Automated routine ops work with Python and Bash.
  • Moved from nginx-ingress to an API gateway and tuned load balancing, DNS, CDN, and caching to lower request latency.
  • Put internal tools behind Keycloak SSO with role-based access, set up a secrets vault, and managed AWS IAM, company workspace accounts, and certificates.
  • Designed and built an auto-scaling, multi-AZ BigBlueButton platform on AWS, with a custom AMI that cut server launch from 11 minutes to 3 and scale-in protection for live meetings.

Software Developer Intern​

Box2Home · Sousse, Hybrid · Feb 2023 - June 2023

Highlights
  • Built an internal data platform (NestJS, React, Prisma) that let developers query 100+ production tables without direct database access, replacing a paid third-party tool
  • Added role-based access and an audit trail that logs every query with its user and timestamp
  • Containerized and deployed with Docker on AWS ECS, with logs in CloudWatch

IT Operations Intern​

DRÄXLMAIER Group · Sousse, On-site · Sept 2022 - Oct 2022

Highlights
  • Built a Python CLI that pulls data from HP network switches and exports Excel reports for network troubleshooting
  • Set up IT equipment across sites and installed network cabling
  • Participated in IT warehouse interventions (Ersatz)